Why Is Optimizing Security and Experience in E-commerce Important?

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Reduce Abandonment

Retailers must provide frictionless, customized omnichannel experiences to attract and retain customers, as 59% abandon accounts after frustrating login attempts.

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Accelerate Digital Transformation

Retailers must deliver seamless, secure digital experiences faster than competitors by utilizing shopper insights to innovate and win over consumers.

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Build Trust & Drive Loyalty

Implementing robust data protection and multi-factor authentication is crucial for retailers to build customer trust and prevent 60% of users from abandoning services over data privacy concerns.

Customer Identity Drives E-commerce Innovation

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Customer identity gives your brand the power to eliminate friction in the shopping experience  and personalize at scale to drive sales while using the right level of security controls to protect your customers from fraud and you from breaches.

What does Softvision Customer Identity Management Look like for E-commerce Industry

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Guest Checkout

Increase sales by giving your customers the option to checkout without creating an account

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Progressive Profiling

Create rich customer profiles over time to make it simple to get to know your shoppers

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Social Registration

Turn guests into registered customers faster by letting shoppers use their social accounts to sign up

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Long-Lived Sessions

Analyze customer behavior to reduce how often they need to sign in

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Passwordless Login

Drive engagement without compromising security with a passwordless approach to logging in

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Transaction Approvals

Get shoppers to confirm purchases with a push notification from your mobile app

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Threat Protection

Detect fraud before, during, and after the user journey

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Personalize at Scale

Personalize every customers' experience to boost sales and earn loyalty

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Account Recovery and Support

Get your shoppers help with chat bots that know who they are right from the start

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